What payment methods do we accept?We do accept T/T (Telegraphic Bank Transfers),
Payment Policy Update – As of 1st January 2021, we no longer accept L/C payments for new orders. Existing contracts having L/C (Letter of Credit) as payment method, shall be honored till expiration with no renewal clause.
Do we provide payment receipts?Yes, each payment has a customer ID and record in our database. We provide payment receipts and keep records for each payment.
How is your payment guaranteed?All payments must be paid following instructions on the Payment Instructions.
T/T payments shall be received by Haustechnik Anlagenbau Gmbh & Co. KG account or an authorized account by Haustechnik Anlagenbau Gmbh & Co. KG
We guarantee every payment sent to us directly, this guarantee is sealed with a payment record and receipt.
How long does it take to confirm payment?
This depends on the payment type. Bank transfers take an average of 3-5 business days.
What is our ordering procedure?-Buyer requests a quote from us.
-An official price quote is sent to the buyer.
-Buyer accepts quote and trade terms, sends a purchase order (PO).
-We will accept the purchase order send a contract / Proforma Invoice and
-payment instructions (PI) to the buyer.
-Buyer makes payment as instructed.
-We confirm payment and issue a payment receipt.
-Goods are inspected and shipped.
-Buyer receives shipping documents.
-Buyer receives goods and sends a confirmation to us.
For more info; What are the benefits of placing huge order? We do offer discounts and bonuses to customers with huge orders.
Our sales team will notify you, if you quality for such bonuses & discounts.
EXW – Ex Works – Can be used for any transport mode, or where there is more than one transport mode. Means that the seller makes the goods available at his/her premises. The seller does not need to load the goods on any collecting vehicle, nor does it need to clear the goods for export, where such clearance is applicable. FCA – Free Carrier – Can be used for any transport mode, or where there is more than one transport mode. Means that the seller delivers the goods to the carrier or another person nominated by the buyer at the seller’s premises or another named place. It should be noted that the chosen place of delivery has an impact on the obligations of loading and unloading the goods at that place. FAS – Free Alongside Ship – Use of this rule is restricted to goods transported by sea or inland waterway. Seller delivers goods, cleared for export, alongside the vessel at a named port, at which point risk transfers to the buyer. The buyer is responsible for loading the goods and all costs thereafter.